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September 10, 2025

[AR] [AR] How do I collect on an unpaid loan?

A loan has been promised to be repaid within three months, and it’s been 5 months. I've had no contact for 2 months.

AR Consumer Protection

September 10, 2025

Can I use a Bill of Sale as a contract?

Hello, I am attempting to purchase a vehicle with an outstanding debt to the bank from the private seller. The total for the vehicle is 17,600, of which I have made two checks: an 11,300 dollar check for the debt so the owner can get the title, and a second check of 6,300 to complete the sale.

Consumer Protection

August 15, 2025

Can I cancel service with a debt relief company?

I joined a debt relief program two days ago. I signed documents, which I have in one pdf format. I have changed my mind and I want to leave the program. What should do?

Consumer Protection

August 15, 2025

Can I sue if I am burned by a microwave oven?

I was burned by a microwave while cleaning it. I have a permanent burn on my arm that measures 3x2” from the metal housing surrounding the light.

Consumer Protection

August 15, 2025

How do I handle bad computer repair service?

I believe that I am currently being defrauded by a computer repair company and am looking for advice on whether I have a claim against them or not. My laptop has been in for repair for 42 days, and during that time, it has had its motherboard replaced twice. After that, it was shipped to their repair facility, where they are claiming the laptop was dropped and has damage to the charge port, and they wish to enact my “Accidental” coverage to fix it, which only has a one-time-per-year activation. The laptop was never dropped. I believe they damaged it during one of the two repairs to the motherboard, and they are now trying to defraud me and place blame on me. I want to know if I have a legal claim to this. I have proof of the repairs being done and constant logs of my chats with agents throughout this entire process.

Consumer Protection

August 12, 2025

[FL] [FL] Can I keep the free items through Lowe’s promotion and return the paid items?

Hi, so I’m on Lowe’s website. Is it illegal for me to buy tools and keep the free items along with them if they don’t ask me for it, and to what scale is this okay?

FL Consumer Protection

August 10, 2025

[OR] [OR] What should I do if my contractor never obtained the needed permits prior to finishing the project?

I live in Portland, Oregon. I hired a contractor to perform work, which was completed. After completion, it came to my attention that needed permits may not have been gathered ahead of the project, and in doing so the project was much more expensive than it would have been otherwise if the guidelines were followed. What recourse do I have in getting the contractor to bring the project into compliance with the relevant city codes?

OR Consumer Protection

August 7, 2025

[MD] [MD] How do I handle a collection agency threatening to sue?

I've received email from an agent threatening small claims court. The amount is roughly $15K.

MD Consumer Protection

August 6, 2025

[IL] [IL] What can I do if a dealership sold me a car with a faulty catalytic converter?

Just a few days after driving it, the engine light came on. I called and they said they couldn’t do anything for me — but on the buyer’s guide, it says I have a dealer warranty. Now they’re saying I forged that document, even though it was the document on the window when the car was transported to me.

IL Consumer Protection

July 29, 2025

[MD] [MD] How do I handle legal threats from a vendor?

On April 26, 2025, I visited a provider of lip filler service. I did my follow-up on May 2, we agreed he missed a spot and agreed he would fix it later. On May 18, I reached out to the provider to express dissatisfaction and sent pictures. He called me and stated he would call me back on May 19 to schedule a time to come to the office to look at my lips and fix the problem. I never heard from him. On May 30, I filed a dispute with my credit card company, which, after an investigation, gave me my money back. Now the provider is threatening legal action against me to obtain the $650. What should I do next? I live in Maryland

MD Consumer Protection

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