How do I deal with online crypto scammers?
I'm so sorry about this situation! I want to address your situation with a detailed response, so if you have any questions, don’t hesitate to ask, because this law stuff can get complicated.
Send the demand letter, but make it short and direct. Say you're demanding full withdrawal of your crypto funds within 7 days or you'll report them to the FTC, FBI Internet Crime Center (IC3), and state regulators. Include screenshots of your communication.
A complaint with the FTC can be filed starting here - FTC - How to File a Complaint
A complaint with the FBI can be filed starting here - FBI Complaints
No legitimate platform imposes surprise “congestion” delays, storage fees, or charges 10% to release your own funds. These are classic scam tactics. If those fees weren’t in the terms before, they’re likely just trying to get more money from you.
Do not pay any more fees or interact further without legal help. Scammers will often pressure you with time-sensitive “final opportunities” to make you send more.
Does that help clarify things? I want to make sure I didn’t leave anything out.
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I am sending a demand letter for crypto profits before filing with law enforcement if no answer is given
Lexi, Chatbot
I understand that sending a demand letter can be a stressful process. What specific issues are you facing with the demand letter for your crypto profits?
Yes I have received profits until I went to withdraw the larger amount
Lexi, Chatbot
Have you already identified the party you are sending the demand letter to, and do you have any prior communication with them?
Yes I have kept screenshots of my conversations with customer service
Lexi, Chatbot
Is there anything else the Lawyer should know before I connect you? Rest assured they'll be able to help with your demand letter for crypto profits.
I'm just preparing for possibly having to turn over to law enforcement for scam
Michael M. Esq.
Hello! My name is Michael, and I'm an attorney ready to help! Your responses matter to me, so I only need a few minutes to review and respond to each of your posts. Did the platform give you any specific reason or message when they blocked or delayed your large withdrawal?
30-day congestion, but offered to move it up to a 2-day withdrawal for a large amount.
Michael M. Esq.
Ok thanks! Just a few more questions. Did they ask you to pay any additional fees or make another deposit in order to speed up the withdrawal?
When they said the withdrawal was delayed for 30 days due to congestion, they then let it be known that there was a storage fee of 4% per day after 7 business days, but then they came back with the express withdrawal for a substantial 10% fee.
Michael M. Esq.
Ok thanks! Have you seen anything in their terms of service or agreement that mentions these fees, or were they only mentioned after you requested the withdrawal?
They were only mentioned at the time of withdrawal. I never had a problem with a couple of $1,000 withdrawals, only with this withdrawal.
Michael M. Esq.
Understood! So you're just wondering what it is you can do here, correct?
Yes, I've been told to send a demand letter first
Michael M. Esq.
Ok! Did you need to tell me anything else? If not, I can start with answering your question.
That pretty much covers the current situation.
Michael M. Esq.
Ok! I just need a little time to draft up a high-quality answer. I'll be with you as soon as possible. It won't be terribly long, ok?
No problem
Michael M. Esq.
I'm so sorry about this situation! I want to address your situation with a detailed response, so if you have any questions, don’t hesitate to ask, because this law stuff can get complicated.
Send the demand letter, but make it short and direct. Say you're demanding full withdrawal of your crypto funds within 7 days or you'll report them to the FTC, FBI Internet Crime Center (IC3), and state regulators. Include screenshots of your communication.
A complaint with the FTC can be filed starting here - FTC - How to File a Complaint
A complaint with the FBI can be filed starting here - FBI Complaints
No legitimate platform imposes surprise “congestion” delays, storage fees, or charges 10% to release your own funds. These are classic scam tactics. If those fees weren’t in the terms before, they’re likely just trying to get more money from you.
Do not pay any more fees or interact further without legal help. Scammers will often pressure you with time-sensitive “final opportunities” to make you send more.
Does that help clarify things? I want to make sure I didn’t leave anything out.
Yes, it does.
Michael M. Esq.
Did I thoroughly address your question? Did I provide top-tier service to you? If the answer is no to either, please let me know so I can help!
Yes, thank you.
Michael M. Esq.
Thank you so much for contacting us! We're happy to help whenever you need it.
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